QUANTIFYING CLIENT METRICS

Quantifying Client Metrics

Automated pipeline turning raw client usage data into normalised success metrics and PowerBI dashboards that prove product value.

An end-to-end automated workflow at IBM that quantifies client usage data for Envizi, IBM's ESG SaaS product.

The pipeline takes raw usage data, normalises the statistics into client success metrics and surfaces them in PowerBI dashboards, so the team can show the value clients get from the product.

Highlights

• Automated pipeline from raw client usage data to success metrics
• Normalised statistics so clients can be compared fairly
• PowerBI dashboards that surface SaaS product value

Built with

SQL, Jenkins, PowerBI, Hub Programs

Link

• Read IBM's post on enterprise experience

Developer · Data Engineering · IBM · 2024. See all projects at https://jessehirschowitz.com/projects.